Focus on the Customer

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AUCKLAND, Today: Leading customer intelligence agency Perceptive has announced the appointment of Lily Henwood to the role of CX data analyst.

Perceptive’s CX team leader Sammie Parkinson said: “With a degree in marketing communications specialising in market research and analytics, Lily thrives on exploring data to uncover patterns and new marketing solutions.

“Her focus, attention to detail, and strategic thinking has already seen her excel in her field, winning the Massey Business School Award for Marketing Research Excellence in 2020.

“Lily’s skillset, analysing detailed and complex data and producing purpose-driven creative solutions will be a huge asset to Perceptive’s already distinguished CX team.’

Lily Henwood said: “I am thrilled to be joining Perceptive.


“I’m looking forward to taking the knowledge I garnered from business school and applying it to real client challenges.”

“I’m passionate about market research, new ideas, and innovative thinking and I’m looking forward to taking the knowledge I garnered from business school and applying it to real client challenges to help find clever solutions for the brands we work with.’

As one of Perceptive’s CX data analysts, Henwood will be responsible for data cleaning, survey implementation, and helping Perceptive manage their customer experience platform, Customer Monitor.

Her appointment to Perceptive Auckland is effective immediately.

About Perceptive
Perceptive is a leading Australasian technology-based customer insights agency. They provide research, insights and data-driven marketing programmes to a variety of organisations across the Asia-Pacific, North America, United Kingdom, United Arab Emirates and India.


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