Complaints Advisor (Updated)

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AUCKLAND, Today: The Advertising Standards Authority has named Nanette Moreau as its Complaints Appeal Board chairperson.

Moreau is a lawyer and mediator. Until her retirement in February 2020, she was commissioner and ceo of Utilities Disputes (an independent dispute resolution scheme for utility complaints including electricity, gas water and broadband).

ASA ceo Hilary Souter said: “Nanette’s depth of adjudication and mediation experience will be of great value to us and our complaints process.”

The previous chairperson was Jenny Robson.

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