AUCKLAND, Today: Khyber Pass-based design & technology studio Rush was named Best CX Partner (Technology or Advisory) at the annual CX Awards held in Sydney last week.
Rush’s category celebrates a CX partner that has worked with client-side brands to transform any aspect of the customer experience.
Rush, the only New Zealand company to be included in this category, was acknowledged for the team’s development of the Z Energy Fastlane – a real-time cloud platform that streamlines the customer experience when they refuel their vehicle.
The technology enables Z Energy to offer Fastlane, enabling customers to pay for their fuel without having to touch their wallet, credit card or phone.
Z Energy chief innovation officer Scott Bishop says the expertise at Rush allows them to continually improve and evolve Z’s customer experience. “We are pleased to have Rush recognized as Best CX Partner,” Bishop said.
“Partnering with Rush allowed us to deliver a solution for our customers in only 13 weeks.”
“Partnering with another leading Kiwi company, Rush, allowed us to deliver a solution for our customers in only 13 weeks and we continue to utilise their expertise to constantly evolve our customer experiences.”
Rush ceo Pavan Vyas says the win reflects the hard work the team have been working on over the past few months across a large client portfolio.
“We were simply blown away to be the only Kiwi company recognised at the inaugural CX awards in Australia, let alone to be walking away with the Best CX Partner Award,” he said.
“While Rush is based in New Zealand, the business proudly supports cross-Tasman clients from a variety of sectors.”
RUSH is a design and tech studio for the exponential age. The future is rushing towards us and technology is changing us faster than we realise. But at Rush, we’re cool with that. Because uncertainty creates opportunity, we get to be good humans, solve business and social problems and shape a better world.
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